Do you have an accurate Entertainment Calendar?
Often, I meet with F&B Directors/Hotel Managers who book their own entertainment and have to deal with scheduling multiple independent musician vendors. Frequently, the result is unnecessary stress and a chaotic activation schedule. This can lead to communication breakdowns within the hotel's departments. Imagine the frustration of the F&B Department having scheduled a musician only to discover that their performance area has been taken by a private event buyout.
Coordination with Marketing
If Marketing doesn’t get the activation schedule far enough in advance, they don’t have time to create the activity calendar and guests may not be able to find out what is happening on property. The lack of transparency has the potential to undermine guest satisfaction and createsadditional stress for hotel management.
Our Solution: Live Calendar
At MHW Live Music, we give our hotel clients a Live Calendar web application. All activations are updated in real time and the entire hotel team has access. There is a link to leave feedback in real time about each activation. And if anyone has questions, there is a button to call our Manager on Duty.
MHW Live Music’s commitment is to make hotel management’s job easier, and our Live Calendar is just another way we help our hotel clients deliver exceptional guest experiences while reducing administrative burden on the hotel’s staff.
What Our Clients Say About Us
“Their exceptional managemnt of our F&B department’s musical activations and high level of professionalism have elevated our guest experience to new heights.”
“Switching over to have MHW Live Music handle our entertainment program has been flawless.”
“Their team is highly responsive and professional, and have used their expertise to design a live entertainment program that our hotel guests and local patrons love.”
Activate Your Outlets
If you would like to discuss your property’s entertainment program and see how MHW can help, please contact us.
