Client Stories

Take a closer look at how we have helped hotel clients solve a variety of entertainment programming challenges

  • Fort Lauderdale Marriott Harbor Beach Resort & Spa

    "MHW Live Music has been a wonderful partner for [our resort]. Their exceptional management of our F&B department's musical activations and high level of professionalism have elevated our guest experience to new heights. MHW's team is highly responsive and reliable in delivering top-notch services. The wide variety of musicians deliver a high level product that our hotel guests adore. Musicians playing in our outlets have even learned a bit of Marriott culture & ensure every guest leaves better than they came. I wholeheartedly recommend MHW Live Music to any resort seeking a trusted partner to manage their musical activations and create lasting memories for their guests.”

    David Youssef
    Senior F&B Operations Manager

  • TPG Champlin's Marina & Resort

    “MHW is one of the best investments you can make for your hotel or resort. They make the process of booking entertainment effortless, from vetting potential acts to scheduling and invoicing. The team is very responsive, and is always willing to help whether it is adding new information to timing or location, or changing the lineup to make sure you are getting the perfect fit for your guests. Any of the great attributes would be worth it alone, but all together it makes hiring MHW a no brainer. The time that is saved is priceless and the team is amazing to work with. “

    Ryann Ligouri
    Director of Sales / Food & Beverage

  • Omni Hilton Head Oceanfront Resort

    Switching over to have MHW Live Music handle our entertainment needs has been flawless.  They are professional, organized and responsive to all my needs.  To only have to deal with them and not 14 different entertainers has made more time for myself to put on other areas that are more impactful to my business.  I would highly suggest using them for any and all entertainment needs.”

    Jeffrey Gibson
    Director of Food and Beverage

  • Nopsi Hotel New Orleans

    "MHW Live Music has been a transformative partner for our hotel. With their transparent pricing and streamlined management of our F&B activations, we no longer face irregularities or waste time with attempting to manage individual musicians. They have ensured standardized payment terms and the punctuality and professionalism of vetted high caliber musicians, which have enhanced event quality and guest satisfaction. MHW's professionalism and reliability make them the go-to choice for any hotel seeking exceptional music booking experiences."

    Kenneth Jacques
    General Manager

  • Omni Atlanta Hotel at CNN Center

    “I have thoroughly enjoyed working with MHW Live Music. They have helped us elevate the guest experience as well as the quality of performances taking place on property. The talent and professionalism of the performers has been spot on! Using MHW to manage our entire entertainment program has allowed me to easily plan reoccurring and pop-up activations while having a simple and stress-free experience.”

    Ramon Reyes
    General Manager

  • JW Marriott Marco Island Beach Resort

    "Prior to hiring MHW Live Music to manage our entertainment program, we booked musicians and DJs directly. Averaging about 600 performances a year, this led to a lot of unnecessary stress and wasted time trying to manage scheduling and chase down invoices—in addition to my primary job's responsibilities. With MHW, it has been so great having a comprehensive management service that consistently books a large variety of talented, professional musicians and DJs. We can even recommend artists that contact us directly and MHW will vet them for us. They take care of everything and have improved our guest experience—as well as mine. Highly recommended for any resort or hotel!"

    Yves Oliva
    Director of Restaurants and Bars

  • The Keys Collection

    "Partnering with MHW Live Music at our hotels in the Florida Keys has been an incredible experience. Their professionalism and passion for elevating the guest experience at our food and beverage outlets has created a vibrant and lively ambiance. MHW Live Music's streamlined approach and efficient coordination made integrating entertainment into our daily operations effortless. Their expertise has allowed us to focus on delivering exceptional guest experiences while trusting their team with the musical entertainment. I highly recommend MHW Live Music to any resort property looking for a stress-free entertainment experience!"

    A. Mark Gardener
    Complex Director of Food and Beverage

  • Omni Scottsdale Resort & Spa at Montelucia

    “MHW Live Music has been awesome! They are always willing to ensure we have the right fit, and have greatly improved our entertainment on property and reduced the stress of finding quality performers for our venues. With an accurate live calendar, we always know who is playing and can give feedback to make sure the entertainment fits our vision. I think they would be great for any hotel or resort that has this kind of entertainment program.”

    Chris McLean
    Director of Food and Beverage

  • Hotel Effie Sandestin

    “Collaborating with MHW Live Music has been an absolute delight. They have provided us with a well-organized and stress-free entertainment schedule, allowing us to breathe easy knowing everything is taken care of in advance. We no longer find ourselves managing multiple performer communications, as MHW Live Music handles it all with utmost professionalism. MHW Live Music has truly elevated our resort property by curating a holistic and seamless music experience in our outlets. If you're seeking a reliable and professional music solution to enhance your guest experience, I recommend MHW Live Music to fellow resort properties looking to make a lasting impression.”

    Tanya Rauch
    Director of Marketing

Consistent Pricing
CASE STUDY Felipe Lopez CASE STUDY Felipe Lopez

Consistent Pricing

While working with a talent agency that provided musicians for their entertainment program, one of Washington, D.C.’s flagship hotels felt that they were overpaying.

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Flexibility of Cancellation
CASE STUDY Felipe Lopez CASE STUDY Felipe Lopez

Flexibility of Cancellation

A luxury ski resort in Aspen was booking a variety of DJs and musicians themselves. Due to the size of their entertainment program, the administrative work involved placed a large burden on the hotel management team.

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Simplifying the Scheduling Process
CASE STUDY Felipe Lopez CASE STUDY Felipe Lopez

Simplifying the Scheduling Process

A four-star luxury beach resort in Southeast Florida (and one of the highest profit earning Marriotts in the United States) had a lot of trouble creating a consistent entertainment schedule when they managed it themselves.

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Entertainment Expertise
CASE STUDY Felipe Lopez CASE STUDY Felipe Lopez

Entertainment Expertise

One of Georgia’s most famous luxury resorts was managing their entertainment program in house and struggled to identify what style of music or size of band would work best for their different outlets, whether it was their outdoor leisure outlets or indoor restaurants. 

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Solving Day-Of Problems
CASE STUDY Felipe Lopez CASE STUDY Felipe Lopez

Solving Day-Of Problems

A legendary Key West beach resort was managing its entertainment program in-house. The F&B managers struggled to deal with musicians arriving on the incorrect day, calling to cancel at the last minute, or sometimes even neglecting to show up at all.

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Stress-free Accounting
CASE STUDY Felipe Lopez CASE STUDY Felipe Lopez

Stress-free Accounting

An award-winning beachfront resort in Hilton Head, while managing their entertainment program in-house, struggled to get individual musicians to submit their invoices on-time in the correct format.

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Activate Your Outlets

Discover how we design and manage industry-leading entertainment programs for our luxury hotel clients