Maintaining acoustic pianos on property

Do you have an old grand piano in your lobby for decorative purposes only, unused due to neglect? Or are performances on your grand piano the centerpiece of the guest experience within your restaurant? In this article, we'll explore the enchanting realm of acoustic pianos, focusing on their role in luxury hotels and resorts. Whether you have a beautifully preserved grand piano or are considering acquiring one for your property, join us as we discuss how to maintain their integrity to ensure an exceptional guest experience.


The Environment's Influence on Intonation and Playability

An acoustic grand piano is not only a musical instrument but a work of art. However, its delicate nature can be affected by the surrounding environment. Factors such as air conditioning, humidity, and heat can impact the piano's intonation and playability. To mitigate these effects, consider the following tips:

  • Climate Control
    Maintain a consistent temperature and humidity level in the room housing the piano. Drastic fluctuations can cause the wooden components to expand or contract, affecting its tuning and responsiveness. Aim for a temperature between 68-72°F (20-22°C) and a humidity level of around 40-50% whenever possible. Small humidifiers can be a cost-effective way to manage this.

  • Positioning
    Place the piano away from direct sunlight and sources of heat, such as radiators or air vents, whenever possible. This prevents excessive exposure to UV rays and humidity/temperature variations that can harm the instrument's integrity. Acoustic pianos should also not be placed near any entrances or exits to the building, as those deviations in humidity can dramatically impact the instrument.


Best Practices for Maintaining Playability

Preserving the playability of an acoustic piano requires regular care and attention. By implementing these best practices, you can ensure its performance remains flawless:

  • Regular Cleaning
    Have your housekeeping team dust the piano's exterior and gently clean the keys using a soft, lint-free cloth every two weeks if possible. Avoid using cleaning agents, as they could damage the finish or keys.

  • Preventative Maintenance
    Schedule routine inspections by a professional piano technician to address any potential issues before they escalate. Regular maintenance can include checking for loose or worn parts, adjusting the action, and evaluating the condition of the strings and hammers.

  • Musician Expectations
    Clear and direct communication of your expectations for treatment of the piano to musicians (as well as guests) will help maintain the integrity of the instrument and ensure its continued playability. Beverages and food should never be placed on any part of the piano. Additionally, make sure that guests do not crowd around the piano itself, as that commonly ends with a spilled drink inside the piano - which will require professional cleaning.


Hiring a Skilled Piano Tuner

When it comes to the intricate task of piano tuning and maintenance, it is essential to rely on the expertise of a skilled professional. Here are some insights regarding hiring a piano tuner:

  • Experience and Reputation
    Look for a piano tuner with extensive experience working with high-quality instruments, such as those found in concert halls or other luxury hotels. Seek recommendations from reputable sources, such as other hoteliers or music professionals in your area.

  • Average Pricing Nationwide
    While piano tuning costs can vary depending on location and the complexity of the instrument, the average nationwide pricing ranges from $100 to $200 per session. Factors such as piano size, condition, and the tuner's reputation can influence the overall cost.


In the realm of luxury hospitality, the timeless elegance of acoustic pianos holds a unique allure. By understanding the impact of the environment on intonation and playability, implementing best practices for maintenance, and engaging skilled piano tuners, you can ensure that your grand piano remains a source of enchantment and joy for guests and musicians alike.

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